Shipping policy
At TradeCultureCo, we take pride in delivering quality products and a smooth shopping experience. Please review our shipping and return policy below.
Shipping Information
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All orders are processed and fulfilled within 1 business day after your order is placed.
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Once shipped, orders typically arrive within 3–4 business days, depending on your location and carrier service.
- You will receive a shipping confirmation email with tracking information once your order has been dispatched.
- Shipping times may vary during holidays, promotions, or periods of high demand.
Return & Exchange Policy
We want you to be satisfied with your TradeCultureCo purchase. If there is an issue with your order, we offer store credit or exchanges under the following conditions:
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Return Window: Return or exchange requests must be made within 7 days of receiving your order.
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Store Credit or Exchange Only: We do not offer refunds. Eligible returns will receive store credit or an exchange.
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Condition of Items: Returned items must be unused, unworn, unwashed, and in their original condition with all tags attached.
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Return Authorization: To initiate a return or exchange, please contact us at Tradecultureofficial@gmail.com with your order number and reason for the request.
Non-Returnable Items
The following items are not eligible for return or exchange:
- Final sale items
- Personalized or custom-made products
- Gift cards
- Items showing signs of wear, use, or damage caused after delivery
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at Tradecultureofficial@gmail.com. We will work quickly to resolve the issue.
Contact Us
If you have any questions regarding shipping, returns, or your order, please contact us at:
Email: Tradecultureofficial@gmail.com
Thank you for shopping with TradeCultureCo.
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